You couldn't make it up

So I have my broadband back. Fantastic.
And it's three times faster than it was before. Incredible.
This morning out of courtesy I ask my neighbour if her broadband is still working.
It went off yesterday. Probably at the same time as mine was fixed.

Hmmmm....

So, on the 19th of April my neighbour's connection is sorted out and my phone and broadband are down the shitter. 10 days later I get my broadband back and my neighbours goes down the shitter. Neither of us are impressed. I called BT to try and see if we can prevent it from happening again and was told that there's no one I can talk to about that. They can only respond when things go wrong, they don't do preventative.

How shit is that?

One of the largest companies in the world, making more money per second than I'll make in a lifetime and they can't (or rather won't) get their act together to make sure that they don't cut me off again in the near future.

Utter utter inept cunts!

Me and the neighbour are going to make the next engineer aware of the potential problem. I may be holding secateurs at the time.